Polar (“Polar Mobile Group Inc.”) operates various online services that may collect information/data for either our own commercial purposes, and/or at the direction and on the behalf of our customers.
It is our policy to respect your privacy regarding any data we may collect, to afford you all legal rights to which you are entitled under applicable laws, to employ adequate cybersecurity measures when handling such data, and to handle and process such data lawfully.
Below, our privacy policy is detailed in plain everyday language. It is Polar’s intent that you are fully aware of the collection and processing of any data you provide us .
Below are direct links to standards, laws, and/or regulations that are applicable to our privacy and data policies:
Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.
Polar is a technology provider to media publishers. Our MediaVoice platform, and any related product(s) and/or service(s), enables publishers to monetize their web traffic, primarily via advertising.
We collect data about the services that you use and how you use them, like viewing and interacting with ads and content:
We do not collect any of the following personal information about you:
To the best of our knowledge, a small subset of the data we collect has special classifications under various standards, laws, and regulations:
We use the information we collect to:
Our general guideline is to collect data only when it is necessary for the proper functioning of the product being used or the services being performed, or for the protection of such services (for example, to prevent fraud).
When you contact Polar directly, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We may combine personal information from one service with information from other Polar services. Your activity on other sites and apps may be associated with your information in order to improve Polar’s services and the ads delivered by Polar and/or our partners.
We use aggregated information from all of our users to produce and publish trend reports and other relevant industry metrics/benchmarks.
We do not sell any personally identifiable data to third parties.
We will ask for your consent before using personal information for a purpose other than those that are set out in this Privacy Policy. Polar processes information on our servers in many countries around the world. We may process your information on a server located outside the country where you live.
Polar primarily collects data by sending AJAX HTTPS requests from the web page to our servers. These servers may be associated with any of our public domain names (or subdomains):
If employed, our sub-processors may also collect data via a similar mechanism. These servers may be associated with any of their public domain names (or subdomains):
We normally retain any personally identifiable data for a period of 36 months, or until we receive and process a request for deletion from you. We may retain anonymized and/or aggregated data indefinitely.
When you visit a website or app that makes use of Polar’s MediaVoice platform, we may set a first party cookie. This cookie contains a randomly generated user ID that identifies your browser. This user ID is sent with tracking data we collect (see above: “ What data we collect ”).
Your possession of this user ID is necessary in order for us to be able to link any data we have with you individually, both for routine operations (such as ad serving) and the exercise of data rights (should they apply).
If you choose to delete Polar’s first party cookie, Polar has no means of recovering it. Subsequent visits will result in a new user ID being generated.
Polar is a privately held Canadian company headquartered in Toronto, Ontario, Canada. We have offices in Toronto, Ontario, Canada; New York, NY, USA; London, England, UK; and Sydney, New South Wales, Australia.
Our headquarters is located at the following address:
156 Front Street West
Suite 610
Toronto, Ontario, Canada
M5J 2L6
Our data processing and storage takes place in Canada, although data exchanged with Polar over the Internet may (and often does) traverse networks and/or systems in other countries. We make use of various Content Delivery Networks (with worldwide locations) to handle web traffic and deliver content.
On-the-fly access and use of data (for example, in order to serve an ad) may take place on a server located in any of the following countries:
Polar’s policies and standards aim to be fully compliant with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), as well as the European Union’s General Data Protection Regulation 2016/679 (GDPR).
Polar’s team roster is available on online: https://polar.me/company/team/
Key management personnel regarding data policy, management, protection, and risk mitigation are listed below:
|
Title/Role |
Name |
|
Chief Executive Officer |
Mr. Kunal Gupta |
|
Chief Financial Officer |
Mr. Andrew Shannon |
|
Vice President, Engineering |
Mr. Carlo Barrettara |
Polar’s Vice President, Engineering serves as its GDPR Data Protection Officer .
You can reach our team by sending an email to support@polar.me .
Please contact our team via email at support@polar.me in order to access your data and/or exercise any other lawful data rights to which you are entitled.
